Manajemen Hubungan Pelanggan Pada PT. Sejahtera Palembang Furindo Berbasis Website

Abstract

PT. Sejahtera Palembang Furindo is a company
engaged in the distribution of office furniture products. This
company serves all customers, both individuals and stores. In the
business process of PT. Sejahtera Palembang Furindo currently
does not use information technology such as websites in
providing services to customers, so customers need a long time
because they have to come directly to the company to place an
order for products or want to know about prices and products
sold. The system design is made in the form of a website, where
customers will find it easier to place orders for products. Using
an iteration methodology where at each stage can be done
repeatedly. The tools that will be used in the system design are
PHP, JavaScript, HTML, and use a MySQL database. This
system can support the company's service performance to attract
new customers and retain existing customers as well as a medium
of information for customers.