SEPTIANNA, A.; WIJAYA, A. W.; YENIYATI, P. Y. ANALISIS PENGARUH KUALITAS JASA PELAYANAN TERHADAP KEPUASAN MAHASISWA. Jurnal Keuangan dan Bisnis, [S. l.], v. 17, n. 1, p. 14–31, 2021. Disponível em: http://103.165.236.247/index.php/jkb/article/view/16. Acesso em: 19 sep. 2024.